Contact information

Contact Information

Get in touch We're here to help with anything, whether it's a question about an order, sizing, fabric care, or which cover fits your couch.

Email support@alovies.com

Order questions If you're writing about an existing order, include your order number (it starts with #, and you can find it in your confirmation email). That helps us pull everything up right away.

Before you reach out You might find your answer faster in our Shipping Policy or Refund Policy, linked in the footer below. And you can check the status of your order any time through the link in your confirmation email.

Business hours Monday to Friday, 9am to 5pm EST. Messages sent over the weekend get answered first thing Monday morning.